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Returns & Exchaanges
Returns & Exchanges
An important note: Payment has to be made before the courier can hand you the order .
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In case of exchanges, please contact us on the same day of delivery by sending an email to: ayadyyeg@gmail.com
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In case of returns: Notify us of your return request via email at ayadyyeg@gmail.com within 7 days starting from the delivery date, late requests cannot be processed.
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Items will be inspected and it must be in original condition to issue a refund.
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Return Shipping Fees will be deducted from the refund.
SHIPPING
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Do you ship worldwide?
Yes, we ship worldwide!
However, international orders are not placed through the website. Instead, we process them manually. Once you provide the details of your order, we will inform you of the shipping fees based on the weight of your items before finalizing the shipment.
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Do you ship allover Egypt?
Yes, we ship all over Egypt . However, shipping fees may vary depending on the destination governorate.
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What is your shipping fees?
90 EGP - Cairo
60 EGP - Alexandria
90 -125 EGP - Other Cities
Exchange shipping fees cost extra 10 EGP
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How long will it take to get my order?
Up to 7 business days “Fridays, Saturdays, and holidays are not included.”
For any inquiries, feel free to contact us at ayadyyeg@gmail.com Thank you for shopping with us!
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